Supported software: Opera 3
You have just received a call from a customer who requires your support, your next step is to log the call…
MJM BridgeWMS Call Manager interfaces with CRM helpdesk to provide a platform to collate all the information required to effectively and efficiently manage your customers needs. As the call progresses through your support system, communication to your customer is automated sending out emails to keep them informed. Call Manager will simplify the management of all your outstanding calls and increase customer satisfaction.